Reservations

Step 1. Call us at (800) 321-7798 to book the tour of your choice. You may also fax us your Reservation Application, download/print a Reservation Application or fill out our online Reservation Application at our website, www.globaltours-inc.com.

Step 2. Within 7 business days of booking, we require a deposit of $250 per person. Deposits may be paid by check or by credit card. If, after 7 days we have not received the deposit, we reserve the right to cancel any further notification. All checks should be made payable to Global Tours, Inc. For those with Internet access, deposits can be made online at www.globaltours-inc.com.

Step 3. Upon receipt of deposit, we will mail a Reservation Confirmation that will show the tour price, applicable U.S. departure and foreign airport taxes, and any additional items such as the Trip Protection Plan (see below), domestic airfare, extra hotel stays or services, etc. If visas are required for entry into any of your destinations, you will also receive the necessary visa application forms and instructions on obtaining your visa(s) with your Reservation Confirmation.

Final Payment
Final payment is due in our office 45 days prior to departure. We accept American Express, Discover and Diner's Club for credit card payments by phone. Visa, MasterCard, Discover and American Express payments may be made online via PayPal at www.globbaltours-inc.com. Check payments should be mailed to:

Global Tours, Inc.
P.O. Box 4503
Burlingame, CA 94011-4503
Phone: (800) 321-7798

Changes and Deviations
We allow 1 free change or deviation request after the deposit has been received. Each additional change made after deposit is subject to a $25 change fee per person. Any increase in tour cost arising from changes and/or deviations will be passed on to the tour client.

Late Payments and Fees
We offer a 5-day grace period for final payments to arrive in our office. At the end of the grace period, a one-time late payment fee of $50 is incurred. If we are not in receipt of final payment within this 5-day grace period, we reserve the right to cancel the tour reservation and the cancellation will be processed according to the stated cancellation policy.

Last-Minute Bookings
For tours booked within 30 days of the tour departure date, we require payment in full by cashier's check or credit card upon space confirmation.

Cancellations and Refunds
We require that all cancellations be made in writing (mail, Fax or e-mail). Cancellations will be effective from the date of receipt of notification. All cancellations made after receipt of deposit will be subject to a $75 processing fee. Cancellation 45-30 days prior to departure will be assessed an additional penalty of 10% of the tour price; within 29-4 days prior to departure, a penalty of 15% or more of the tour price will be assessed depending on the proximity to the departure date and amounts recoverable from deposits and payments made to suppliers. Cancellation within 72 hours of departure or no-show at the airport may forfeit the entire tour price. We strongly recommend the purchase of the Trip Protection Plan in order to protect your tour payments in the event of a last-minute, unexpected medical reason for tour cancellation.

No refunds will be issued for any accommodations or services included in the tour that, for any reason, go unused.

Travel Protection Plan
In order to protect the tour payment in case of cancellation due to unexpected illness, accident, or emergency, each tour member is encouraged to purchase the Trip Protection Plan offered by Insure America. This travel insurance also covers baggage delay, damage, or loss; travel delay; medical expenses during the trip, medical evacuation, and more at no extra cost. More information will be included with your Reservation Application and at www.globaltours-inc.com/tpp.

Airlines
In instances where Global Tours provides airfare quotes in conjunction with our tours, we obtain special discounted rates that are subject to the terms and conditions of the airlines. These fares are quoted based on real-time availability and are subject to change at any time prior to ticketing. Tickets are subject to all rules and restrictions of the airlines including but not limited to matters of changes, cancellations and refunds.

Hotels
We select hotels for our tours based on the quality of accommodations, services, location and rates to ensure comfort, convenience and value. All tour prices are based on shared double occupancy. Single rooms can be provided at an additional charge as specified in the tour price section. Triple occupancy is possible at a small discount for the 3rd person and may be requested but is not always available.

Required Travel Documents
Every tour member must have a valid passport and it should be kept accessible during the journey and for each international departure and arrival. We recommend that each person keep a copy of the passport (the page where photo and personal information are shown) separately in a secure place. This will help tremendously when a passport is lost and needs to be replaced.

Baggage
Due to the limited baggage space in the vehicles, each tour member will be allowed one suitcase and one carry-on bag. Extra baggage may cause baggage-handling problem and also require additional charge from both the airline and local tour company. We recommend that travelers purchase the Trip Protection Plan to insure their baggage against any damage/loss that could occur during the tour.

Rates
All rates quoted reflect a cash discount of 3%. Deposits made by credit card will still qualify for the cash/check discount. However, final payments must be made in cash/check in order to qualify for this discount. Tour prices are quoted based on hotel rates, ground tariffs, and exchange rates effective as of January 15, 2002, and are subject to change due to fluctuations in availability and currency exchange. Upon receipt of tour deposits, land package rates will be guaranteed to the traveler. Global Tours, Inc will absorb any fluctuations in price due to currency exchange. In the event of computer or human error, we reserve the right to send a revised invoice to travelers with any necessary corrections.

Validity
This program is valid from January 16, 2002 through December 31, 2002.

Limitation of Liabilities
Global Tours, Inc. (the tour operator) and all cooperating agencies, act only in the capacity of agents for the hotels, airlines, bus companies, railroads, ship lines, or owners or contractors providing accommodations, transportation or other services (hereinafter: suppliers) and all coupons, exchange orders, receipts, vouchers, contracts and tickets issued by the tour operator are issued subject to any and all tariffs, terms and conditions under which any accommodation, transportation or any other services whatsoever are provided by such suppliers or by any person in employ. By the acceptance of tour membership and/or such coupons, exchange orders, vouchers, receipts, contracts and tickets, the tour member agrees to the foregoing and also agrees that neither the tour operator, nor any of its employees or affiliates shall be or become liable for any loss, injury, damage, added expenses or costs in connection with any accommodation, transportation, or other services, resulting directly or indirectly from any acts of God, dangers, incident to the sea, fire, breakdown in machines or equipment, acts of government or other authorities, de jure or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, medical or customs regulations, improper visas, passports or other travel documents, defaults, delays from any causes beyond the tour operator's control, or for any loss or damage resulting from the negligent act or omission of any supplier or other parties. By embarking upon his/her tour, the traveler voluntarily assumes all risks of damages involved with such tour, whether expected or unexpected. Traveler voluntarily assumes all risks of damage or loss involved with such risks, and is advised to obtain appropriate insurance coverage against them. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on traveler's part to convey the contents hereto to his/her travel companions or group members. Upon completion of his/her tour, traveler has 30-days to dispute services not provided, after which time tour operator shall be released from any and all further liability. Tour operator reserves the right to refuse any person, before or during the tour, to cancel or change the tour, hotel, airlines or sightseeing should circumstances warrant at tour operator's discretion.
Global Tours, Inc. accepts no responsibility for value, reliability, quality or authenticity of any goods purchased while on tour or for any mailing, freight or shipping arrangements.

Global Tours, Inc. reserves the right to decline to accept or retain any tour participant should such person's health, mental condition, physical infirmity or general deportment impede the operation of the tour or the infringe upon the rights, welfare or enjoyment of other tour participants.
Global Tours, Inc. reserves the right to substitute hotels and alter the itinerary, withdraw any tour and make any desirable alteration for the convenience of the operation of tours. Global Tours, Inc. reserves the right to cancel the tour prior to departure for any reason. Liability for such cancellation is limited to full refund of money received by Global Tours, Inc., and this shall constitute full settlement with the tour member.

The general conditions under which you agree to utilize the services of Global Tours, Inc. may not be amended in any way except in writing by an authorized officer of Global Tours, Inc. By utilizing the services of Global Tours, Inc., traveler agrees that the exclusive venue for all claims shall be the County of San Mateo, State of California, and such claims shall be determined according to the laws and jurisdiction of the State of California.